Postage and Packaging information:
All cannabis seeds ordered at the Zambeza Seeds are sent free of charge worldwide. The packaging is innocent looking, anonymous, with no visible sign of the character of its content. The name of the company does not appear anywhere on the envelope, nor does it contain a return address. All cannabis seeds are wrapped fine in a bubble wrap.
100% discretion and anonymity is our top priority at Zambeza Seeds. Shipment is made every day in a blank envelope with a different company name on it. This guarantees that your cannabis seeds will be on their way the day your payment is confirmed, and reach you as soon as possible. At all stages of the shipment process, no indication of its content will be visible.
The regular shipment at Zambeza Seeds is free of charge - it include a well-secured padded envelope, but it is sent on your risk. More than 99% of our customers report their package reaching them without any problems. However, postal errors do occur incidentally. In order to have a 100% guarantee, a tracking service can be added to the package. This will allow you to monitor your parcel online. You will be asked about the preferred shipment method when placing your order.
We insure all our packages against theft or any possible damage. If you report your shipment missing, we immediately start our internal complain in the logistics centre. Depending on the destination and specific company operating in that area, the complain might take a few days in order to identify and track the package. Once we have the necessary information, we will offer you another shipment or refund, in case the fault lays on our side. This possibility, however, is valid only for the tracked packages.
All orders are sent on the same business day as your payment is confirmed, as all our seeds on offer are in stock. The delivery time varies depending on the destination, but usually takes between 2 and 6 working days.
Within 7 days from the receipt, you have the possibility of returning the unopened, original package with seeds on your cost. Subject to specific terms and conditions, we offer a full refund for the returned orders.
The precise look of particular cannabis seeds could slightly differ from the images at the website. As it is a 100% natural product, it depends on a range of factors. If accidentally you receive a different strain than the one you ordered, we will exchange them on our cost in no time.
Although all our seeds are high quality and enjoy a 99% germination rates, we strongly advise that you follow the growing guidelines and recommendation.